Phoenix
Our dispatch board splits the city at the Loop 202 and I-17 interchange, so crews working Sky Harbor and the warehouse district south of the airport are separate from the North Central and Moon Valley rotation.
Sixteen zones, one board
Where the trucks actually are
We do not claim the whole state. These are the zones our crews stage from and rotate through, with the response target we hold ourselves to in each one.
- zones on the dispatch board
- 16
- zones on the dispatch board
- 16
- trucks staging across the valley
- 22
- depots: Phoenix, Airpark, Mesa
- 3
The three cities we work in most
Scottsdale
Anything north of the Loop 101 and Pima interchange goes on the north rotation. Crews stage from our Airpark bay off Northsight Boulevard, which is why the north-of-Bell response is usually faster than the map suggests.
Mesa
The board splits Mesa at Val Vista Drive. Crews working Falcon Field and Red Mountain run separately from the Superstition Springs and Eastmark rotation, so an east Mesa call does not wait behind a west Mesa queue.
Every zone, ordered by tonight's response target
Staged demo data. Targets move through the day as crews clear jobs, and the dispatcher gives you a real window on the call.
- Tempe38mincrews open
- Phoenix42mincrews open
- Ahwatukee44mincrews open
- Mesa47mincrews open
- Paradise Valley49mincrews open
- Scottsdale51mincrews open
- Glendale55mincrews open
- Chandler58minrunning busy
- Gilbert63minrunning busy
- Avondale66minrunning busy
- Peoria71minrunning busy
- Goodyear74minrunning busy
- Sun City79minrunning busy
- Queen Creek84minqueued
- Surprise88minqueued
- Cave Creek92minqueued
Not on the list? Call anyway. We take work in Fountain Hills, Anthem, Buckeye, Litchfield Park, Tolleson, Laveen and Apache Junction, but we will quote you an honest window rather than pretend a truck is around the corner.
Coverage questions
How fast will someone actually arrive?
This site publishes no measured arrival time - no median and no average - because those are a performance record and a company that does not exist has not performed. The minutes beside each zone on the dispatch board are staged demonstration numbers on a timer, and the board says so. What you should expect from a real contractor: a specific window given on the call rather than a range covering the whole day, a note that distance matters (a Surprise or Queen Creek address will not match a central Phoenix one), and a text when the crew is running late instead of silence. Ask for all three before you agree to a visit.
Is there an overtime or after-hours charge?
No. Our rate at 2am on a Sunday in July is the same rate as 10am on a Tuesday in February. We took the after-hours premium out in 2019 because in this climate a night-time failure is not a luxury call, it is the normal case.
Are you licensed?
This is a demonstration website, so no. It claims no licence, no bond, no insurance and no trade certification, and it publishes no licence number at all - not even a placeholder in the Registrar of Contractors’ real format, because a fabricated number in a real format can collide with a working contractor’s. What you should do with an actual contractor: ask for the ROC number, type it into azroc.gov yourself, and check the name on the registration matches the name on the quote. If they hesitate, that is the answer.
Find out what your street looks like on the board
Give the dispatcher a cross street and you get a real arrival window, not a four-hour slot.